Testimonials
Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.
If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!
From the first contact with the office staff to the technicians that were onsite during the entire project to the clean up afterwards, these guys are GOOD! They exceeded my expectations on every level. I would highly recommend McClain Heating & Air.
McClain Heating & Air LLC should be your first call for all your HVAC system needs. From first contact through follow up after completion of the project, everyone with the company was prompt, professional, knowledgeable and incredibly nice. After 17 months and 3 different HVAC companies telling me there was an irrepairable slow leak in the evaporator coil of my 7 year old unit that was “out of warranty”, and insistently scheduled high pressure sales reps to convince me I needed to spend thousands of dollars to replace it, Keith and his amazing team came to my rescue. The same day I contacted them, Tara researched and advised my unit was in fact, still under warranty. Keith came out the next day, confirmed a new coil was needed and gave a quote I was very happy with. A couple of days later they returned, replaced the coil, thoroughly cleaned the whole unit and checked the entire system thoroughly. Keith McClain and company renewed my faith that there are still good, honest people running companies with integrity.
Great service, will definitely use again! Very up front, honest and explained everything in depth and answered any questions or concerns I had!
These guys are rock stars. Very responsive. Extremely fast and reliable. They clean up and ensure we are 100% satisfied.
Kieth did a wonderful job cleaning our mini split! I can’t believe how dirty it was! It’s like a brand new unit now! I am so grateful he was able to come out so quickly and service our unit! We will forever use McClain heating and air!!!
Integrity comes first when sharing my experience with Keith at McClain Heating and Air. Integrity, combined with professionalism, craftmanship and work ethic made our experience far beyond my already lofty expectations, due to Mclain’s high recommendation from a friend and neighbor, who also received a new system. Keith kept my wife, and I apprised through the process. I especially appreciate his expertise and craftsmanship with expanding return air flow challenges, bringing efficient cooling to all rooms, never before realized. Thank you, Keith, and Team Mclain. My recommendation is simply a continuation of “word of mouth”, to those needing Air or heating service, sharing to all, a job … extremely well done, at a very fair price.
Keith your Awesome Thank you for coming out so quick you are the man
Great customer service! Knowledgeable , prompt and did not try and upsell! Would highly recommend! I live in Rowlett and they came all this way!
Great experience from start to finish. Very respective of my schedule and property. Communicates through the entire process and great to work with!