Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

Keith called showed up within 30 minutes of me sending pictures of the unit. Great knowledge and looking forward to working together to help my customers.

Mark Coyle

Our AC was out and we called Keith to get a second opinion. We should have called him first. While the first company left us without AC while we awaited a quote for full system replacement. Keith was able to diagnose the problem and get us back up that same day. He also gave us options for permanent repairs that were much more reasonable. Keith will now be our first choice going forward.

Chris Montoya

McClain Heating & Air LLC should be your first call for all your HVAC system needs. From first contact through follow up after completion of the project, everyone with the company was prompt, professional, knowledgeable and incredibly nice. After 17 months and 3 different HVAC companies telling me there was an irrepairable slow leak in the evaporator coil of my 7 year old unit that was “out of warranty”, and insistently scheduled high pressure sales reps to convince me I needed to spend thousands of dollars to replace it, Keith and his amazing team came to my rescue. The same day I contacted them, Tara researched and advised my unit was in fact, still under warranty. Keith came out the next day, confirmed a new coil was needed and gave a quote I was very happy with. A couple of days later they returned, replaced the coil, thoroughly cleaned the whole unit and checked the entire system thoroughly. Keith McClain and company renewed my faith that there are still good, honest people running companies with integrity.

Karen Dawkins

Highly recommend! After calling they were at our house in less than 30min and were able to figure out the problem.

Krislyn Ritter

Keith did an amazing job and I highly recommend him. He was very thorough and was very courteous.

New customer review, posted within the last 2 monthsSharon Einig

McClains Heating and Air exceeded my expectations! Keith’s prompt arrival and meticulous attention to detail showcased their commitment to customer satisfaction. He not only cleaned and maintained my AC unit efficiently but also took the time to explain every step of the process, ensuring I understood the issues at hand. His professionalism and expertise are unmatched. McClains Heating and Air is now my go-to for all HVAC needs!

Kisha Pace

Very professional and efficient. Job was done correctly and quickly.

Rolene Dress

We called the day before the big freeze last year and Keith came out very fast after an already long day to ensure we had heat. His prices are very competitive and service is good. We’ll definitely use him again

Felicia Harris

From the first contact with the office staff to the technicians that were onsite during the entire project to the clean up afterwards, these guys are GOOD! They exceeded my expectations on every level. I would highly recommend McClain Heating & Air.

Rodney Thornton

Great customer service! Knowledgeable , prompt and did not try and upsell! Would highly recommend! I live in Rowlett and they came all this way!

Erica A