Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

ES

Keith and his team do an amazing job. They’re very professional, prompt, and clean. I greatly appreciated the time Keith took to fully explain our systems, the various options and transparent pros and cons to all the options. I would highly recomment McClain Heating & Air for any of your HVAC needs.

Elijah Stewart

Very professional. Keith does exactly what he’s going to do and that’s fix it. I had another person come out. Said that my compressor was bad and said this. It would be 6 weeks before I could get it. Clearly did not want the job because it was warranty. Keith got on the ball and ordered the compressor which got here in 3 days and came out in the rain and fixed my unit. Great job. Shout out to Rodney Thorton for giving me Keith’s info. Great friend. Thank you Rod

Richard Chamadias
GM

Integrity comes first when sharing my experience with Keith at McClain Heating and Air. Integrity, combined with professionalism, craftmanship and work ethic made our experience far beyond my already lofty expectations, due to Mclain’s high recommendation from a friend and neighbor, who also received a new system. Keith kept my wife, and I apprised through the process. I especially appreciate his expertise and craftsmanship with expanding return air flow challenges, bringing efficient cooling to all rooms, never before realized. Thank you, Keith, and Team Mclain. My recommendation is simply a continuation of “word of mouth”, to those needing Air or heating service, sharing to all, a job … extremely well done, at a very fair price.

Greg Metry

Highly recommend! After calling they were at our house in less than 30min and were able to figure out the problem.

Krislyn Ritter
LV

True professionalism and knowledge of the industry. Prompt response time, great communication and excellent pricing. I’ve used them for service, now a replacement upgrade, and they offer preventative maintenance as well.

Lawrence Valbuena

McClain Heating & Air LLC should be your first call for all your HVAC system needs. From first contact through follow up after completion of the project, everyone with the company was prompt, professional, knowledgeable and incredibly nice. After 17 months and 3 different HVAC companies telling me there was an irrepairable slow leak in the evaporator coil of my 7 year old unit that was “out of warranty”, and insistently scheduled high pressure sales reps to convince me I needed to spend thousands of dollars to replace it, Keith and his amazing team came to my rescue. The same day I contacted them, Tara researched and advised my unit was in fact, still under warranty. Keith came out the next day, confirmed a new coil was needed and gave a quote I was very happy with. A couple of days later they returned, replaced the coil, thoroughly cleaned the whole unit and checked the entire system thoroughly. Keith McClain and company renewed my faith that there are still good, honest people running companies with integrity.

Karen Dawkins
RT

From the first contact with the office staff to the technicians that were onsite during the entire project to the clean up afterwards, these guys are GOOD! They exceeded my expectations on every level. I would highly recommend McClain Heating & Air.

Rodney Thornton
RW

Keith your Awesome Thank you for coming out so quick you are the man

Rick Weaver
PR

Very satisfied! Fair & honest pricing. Took time to explain what needed to be done. I would highly recommend McClain

Peter Rizzuto
EA

Great customer service! Knowledgeable , prompt and did not try and upsell! Would highly recommend! I live in Rowlett and they came all this way!

Erica A