Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

MC

Keith called showed up within 30 minutes of me sending pictures of the unit. Great knowledge and looking forward to working together to help my customers.

Mark Coyle

What a professional, honest and fair. He definitely knows what he’s doing and it shows. Highly recommended!!!

Lisa Harris
JH

Keith with McClain Heating and Air is awesome . We had an emergency with the AC unit and he came to our rescue . He is very knowledgeable and reasonable with his price ! I highly recommend him and hope more people would consider supporting the small local companies !!!

New customer review, posted within the last 2 monthsJudy Harris
SE

Keith did an amazing job and I highly recommend him. He was very thorough and was very courteous.

New customer review, posted within the last 2 monthsSharon Einig
GM

Integrity comes first when sharing my experience with Keith at McClain Heating and Air. Integrity, combined with professionalism, craftmanship and work ethic made our experience far beyond my already lofty expectations, due to Mclain’s high recommendation from a friend and neighbor, who also received a new system. Keith kept my wife, and I apprised through the process. I especially appreciate his expertise and craftsmanship with expanding return air flow challenges, bringing efficient cooling to all rooms, never before realized. Thank you, Keith, and Team Mclain. My recommendation is simply a continuation of “word of mouth”, to those needing Air or heating service, sharing to all, a job … extremely well done, at a very fair price.

Greg Metry
EA

Great customer service! Knowledgeable , prompt and did not try and upsell! Would highly recommend! I live in Rowlett and they came all this way!

Erica A

Very professional. Keith does exactly what he’s going to do and that’s fix it. I had another person come out. Said that my compressor was bad and said this. It would be 6 weeks before I could get it. Clearly did not want the job because it was warranty. Keith got on the ball and ordered the compressor which got here in 3 days and came out in the rain and fixed my unit. Great job. Shout out to Rodney Thorton for giving me Keith’s info. Great friend. Thank you Rod

Richard Chamadias
DM

Great Company the communication is outstanding! I will continue to use and highly recommend.

Debbie Martin

McClain Heating & Air LLC should be your first call for all your HVAC system needs. From first contact through follow up after completion of the project, everyone with the company was prompt, professional, knowledgeable and incredibly nice. After 17 months and 3 different HVAC companies telling me there was an irrepairable slow leak in the evaporator coil of my 7 year old unit that was “out of warranty”, and insistently scheduled high pressure sales reps to convince me I needed to spend thousands of dollars to replace it, Keith and his amazing team came to my rescue. The same day I contacted them, Tara researched and advised my unit was in fact, still under warranty. Keith came out the next day, confirmed a new coil was needed and gave a quote I was very happy with. A couple of days later they returned, replaced the coil, thoroughly cleaned the whole unit and checked the entire system thoroughly. Keith McClain and company renewed my faith that there are still good, honest people running companies with integrity.

Karen Dawkins

The middle of summer is never a good time for your home AC to go out 🥵, especially the day your family arrives in town. I’m so thankful for Keith McClain, McClain Heating & Air, and my brother for their help today with getting everything fixed! 🙌 We were able to get it fixed and spend some family time in the backyard before it got too late.If you need any hvac services I’d definitely recommend reaching out to this small family business.

Rachel Knight