Testimonials
Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.
If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!
True professionalism and knowledge of the industry. Prompt response time, great communication and excellent pricing. I’ve used them for service, now a replacement upgrade, and they offer preventative maintenance as well.
Very satisfied! Fair & honest pricing. Took time to explain what needed to be done. I would highly recommend McClain
I needed to know what was wrong with HVAC and Keith came out next day to assist. He is very knowledgeable and professional. Definitely recommend!
Great customer service! Knowledgeable , prompt and did not try and upsell! Would highly recommend! I live in Rowlett and they came all this way!
I would recommend McClain Heating & Air to all of my family and friends. Very honest and reliable. Communication is spot on. Always lets me know when they are about one hour away from my house. Always recommends preventative maintenance which I love!
Keith and his team do an amazing job. They’re very professional, prompt, and clean. I greatly appreciated the time Keith took to fully explain our systems, the various options and transparent pros and cons to all the options. I would highly recomment McClain Heating & Air for any of your HVAC needs.
McClains Heating and Air exceeded my expectations! Keith’s prompt arrival and meticulous attention to detail showcased their commitment to customer satisfaction. He not only cleaned and maintained my AC unit efficiently but also took the time to explain every step of the process, ensuring I understood the issues at hand. His professionalism and expertise are unmatched. McClains Heating and Air is now my go-to for all HVAC needs!
Even though Keith is my nephew he replaced the entire unit for his Grandmother’s house. It has been over six years now. Every year we have it inspected and the inspectors have commented on a job well done. We haven’t had any issues at all. Highly recommend
McClain Heating & Air LLC should be your first call for all your HVAC system needs. From first contact through follow up after completion of the project, everyone with the company was prompt, professional, knowledgeable and incredibly nice. After 17 months and 3 different HVAC companies telling me there was an irrepairable slow leak in the evaporator coil of my 7 year old unit that was “out of warranty”, and insistently scheduled high pressure sales reps to convince me I needed to spend thousands of dollars to replace it, Keith and his amazing team came to my rescue. The same day I contacted them, Tara researched and advised my unit was in fact, still under warranty. Keith came out the next day, confirmed a new coil was needed and gave a quote I was very happy with. A couple of days later they returned, replaced the coil, thoroughly cleaned the whole unit and checked the entire system thoroughly. Keith McClain and company renewed my faith that there are still good, honest people running companies with integrity.
They did an excellent job! Very thorough and well priced!