Testimonials
Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.
If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!
McClains Heating and Air exceeded my expectations! Keith’s prompt arrival and meticulous attention to detail showcased their commitment to customer satisfaction. He not only cleaned and maintained my AC unit efficiently but also took the time to explain every step of the process, ensuring I understood the issues at hand. His professionalism and expertise are unmatched. McClains Heating and Air is now my go-to for all HVAC needs!
Keith & Dillon were friendly, knowledgable and exceptional technicians!
Our AC was out and we called Keith to get a second opinion. We should have called him first. While the first company left us without AC while we awaited a quote for full system replacement. Keith was able to diagnose the problem and get us back up that same day. He also gave us options for permanent repairs that were much more reasonable. Keith will now be our first choice going forward.
My air conditioner problem was handled in a professional and timely manner. Mr.McClain is quick, courteous and clearly knows what he’s doing. Top marks for McClain Heating & Air.
This company was responsive and very straightforward. They’ve earned my business in the future. Have used them twice already.
Great customer service! Knowledgeable , prompt and did not try and upsell! Would highly recommend! I live in Rowlett and they came all this way!
Very professional. Keith does exactly what he’s going to do and that’s fix it. I had another person come out. Said that my compressor was bad and said this. It would be 6 weeks before I could get it. Clearly did not want the job because it was warranty. Keith got on the ball and ordered the compressor which got here in 3 days and came out in the rain and fixed my unit. Great job. Shout out to Rodney Thorton for giving me Keith’s info. Great friend. Thank you Rod
Great service will definitely use again!
Even though Keith is my nephew he replaced the entire unit for his Grandmother’s house. It has been over six years now. Every year we have it inspected and the inspectors have commented on a job well done. We haven’t had any issues at all. Highly recommend
Amazing response, quick repairs before weather got worse : Amazing Company will definitely Refer him to all of my friends and family😊